Frequently Asked Questions
Welcome to our frequently asked questions page, designed to provide you with comprehensive information about our professional natural stone, tile, and epoxy flooring services in the Sarasota, Bradenton, and Lakewood Ranch, FL areas. We specialize in bringing back the beauty and extending the life of your valuable surfaces.
General Questions
Q: What areas do you serve? We proudly serve Sarasota, Bradenton, Lakewood Ranch, and surrounding communities in Southwest Florida, including Siesta Key, Longboat Key, Nokomis, Venice, and more.
Q: Why should I hire a professional for my floor care needs? While DIY cleaning can offer temporary solutions, professional services utilize specialized equipment, industry-leading techniques, and expert knowledge to achieve a deeper clean, restore damaged surfaces, and provide long-lasting protection that DIY methods simply cannot. This not only enhances the aesthetics of your floors but also extends their lifespan and can save you money in the long run by preventing costly replacements.
Q: Do you offer free estimates or consultations? Yes, many of our services offer free estimates and consultations. We'll assess the condition of your floors and provide a detailed quote. Some companies also offer free demonstrations for certain services.
Q: Are your cleaning products safe for my family and pets? We prioritize the use of eco-friendly, non-toxic, and pH-neutral cleaning solutions whenever possible to ensure the safety of your family, pets, and the environment.
Q: How long does the restoration or cleaning process take? The duration depends on the size of the area, the type of service, and the extent of the damage. Small projects might be completed in a few hours or a day, while larger or more complex restorations could take several days. We'll provide an estimated timeline during your consultation.
Natural Stone Care & Restoration (Marble, Travertine, Granite, Limestone, etc.)
Q: What is "natural stone restoration"? Natural stone restoration refers to the process of bringing damaged or worn natural stone surfaces back to their original beauty. This can involve cleaning, honing (removing scratches and etching), polishing (achieving a desired sheen), grinding (for severe damage or unevenness), crack and chip repair, and sealing for protection.
Q: My marble floors are dull and scratched. Can they be restored? Absolutely! Dullness, scratches, and etching are common issues with marble. Our marble restoration services involve honing and polishing to remove imperfections and bring back the natural shine and elegance of your marble.
Q: My travertine has holes and looks dirty. Can you help? Yes, travertine naturally has porous holes that can trap dirt and bacteria. We specialize in cleaning, filling holes with color-matched epoxy, refinishing, and polishing travertine to make it smooth, clean, and beautiful again. We can also apply color-enhancing sealants.
Q: How often should I have my natural stone sealed? The frequency of sealing depends on the type of stone, the amount of traffic it receives, and its exposure to spills. Generally, natural stone should be sealed every 1-3 years. During your consultation, we can recommend a maintenance plan tailored to your specific stone.
Q: Can you repair chipped or cracked natural stone? Yes, we offer expert repair services for chips, cracks, and other damage to natural stone surfaces, including floors, countertops, and showers. Our goal is to seamlessly blend the repair with the existing stone.
Terrazzo Restoration
Q: What is terrazzo, and why does it need restoration? Terrazzo is a composite material made of stone, glass, or marble chips set in a binder (cement or epoxy). Over time, terrazzo can become dull, scratched, chipped, and stained, losing its original luster. Restoration brings back its vibrant appearance and smooth finish.
Q: What does terrazzo restoration involve? Terrazzo restoration typically includes cleaning, repairing cracks and chips, grinding down uneven areas, honing, and polishing the surface to restore its original shine. We also apply sealants to protect against future damage.
Q: My terrazzo floors look dull, but I don't want a high-gloss finish. Is that possible? Yes, we can achieve various finishes for terrazzo, from a matte or satin look to a high-gloss shine, depending on your preference.
Ceramic & Porcelain Tile Flooring and Grout Cleaning
Q: My tile and grout are discolored and dirty. Can you make them look new again? Yes, our professional tile and grout cleaning services remove deep-seated dirt, stubborn stains, mold, and mildew that regular cleaning cannot. We use specialized solutions and high-pressure, hot water extraction systems to deeply clean and revitalize your tile and grout.
Q: Do you seal grout after cleaning? Yes, we highly recommend sealing your grout after cleaning. Grout is porous and can easily absorb dirt and stains. Sealing creates a protective barrier, making it easier to maintain cleanliness and preventing future discoloration.
Q: Can you change the color of my grout? Some companies offer grout recoloring services, which can significantly transform the appearance of your tiled surfaces by applying a new, consistent color to your grout lines.
Epoxy Flooring
Q: What are the benefits of epoxy flooring for my garage or commercial space? Epoxy flooring offers numerous benefits, including exceptional durability, resistance to stains, chemicals, and abrasions, easy maintenance, a seamless and attractive finish, and improved safety through slip-resistant options. It's an ideal solution for garages, warehouses, showrooms, and other high-traffic areas.
Q: Is epoxy flooring slippery? While some epoxy finishes can be smooth, we offer anti-slip additives that can be incorporated into the epoxy to create a slip-resistant surface, enhancing safety in your space.
Q: How long does it take to install epoxy flooring? Installation time varies depending on the size of the area and the specific epoxy system chosen. It can range from a single day for basic systems on well-prepped slabs to two or three days for more complex installations. You can typically walk on the floor and use it after 48 hours.
Q: Can epoxy flooring be customized? Absolutely! Epoxy flooring offers a wide range of customization options, including various colors, decorative flakes, and metallic finishes, allowing you to create a unique and personalized look for your space.
Learn about our restoration process
When it comes to our marble restoration services, we’ll take care of the entire project from start to finish. Our team will:
- Prep the area
- Strip the flooring
- Grind the floor with resin-based diamond pads
- Repair cracks and holes in the marble (if needed)
- Change the grout of the marble tile floors (if requested)
- Polish and seal the floors
We can restore all types of marble. Learn more about our marble polishing methods when you reach out to us today.